One partner, clear terms, measurable performance.

For procurement managers, sourcing directors and senior buyers, customs is a hard category to govern: a different broker, rate card and contact in each country, with no consistent way to measure any of them. Gaston Schul replaces that with one partner across Europe, with clear pricing, defined SLAs and measurable performance under a single contract.

AEO Authorised
across our markets
Independent
and privately owned
Local teams
across Europe
180+ years
as customs and trade experts

WHAT YOU ARE MANAGING

What makes customs
hard to govern.


A fragmented broker network

A different provider in each market means many contracts, many contacts and many invoices, with no one accountable for the whole and a lot of overhead just to keep it running.

Pricing you cannot compare

Every broker prices differently, so like-for-like comparison is hard and you cannot easily tell whether any of them is competitive or where the cost is really going.


No way to measure performance

Without defined SLAs and shared data, vendor performance is a matter of opinion and anecdote, which is no basis for a renewal, a review or a board conversation.

Coverage gaps and risk

Patching markets together with different providers leaves gaps in coverage and inconsistent compliance, and the risk of that lands back with you at audit or renewal.

WHAT CHANGES

A vendor you can hold to account.

One contract, one partner

A single partner across the markets we cover replaces a network of brokers, so you manage one relationship, one contract and one consolidated invoice instead of many.

Pricing and SLAs you can govern

Clear pricing, whether per-declaration or outcome-based, with defined SLAs and KPI frameworks, so customs is procured and measured like any category you can benchmark and renew on evidence.

Proof of delivery

Performance data, exception reports and regular business reviews give you the numbers to hold the partner to account and to show your stakeholders the category is under control.

WHAT WE DELIVER

The terms of a partner you can manage.

Gaston Schul

We would absolutely recommend Gaston Schul without any restrictions - they are true specialists for customs purposes.

Thomas Dünnwald
Thyssenkrupp Schulte
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Customs & Trade. Controlled.

Gaston Schul does more than consolidate your brokers. We connect it all and run it as one. That is what one full-service operating model gives you, across all your customs and trade in Europe: the clarity to see, the control to govern, and the confidence to decide.

GET IN TOUCH

From sourcing questions to clear answers.

Tell us the markets you need covered and how you measure a vendor, and an expert will set out the pricing, the SLAs and the proof. No obligation, just a clear answer from people who know customs.



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Gaston Schul

FAQ for procurement roles

For procurement: frequently asked questions


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One partner or multiple?

One. We consolidate a network of country brokers into a single partner across the markets we cover, with our own local teams and an alliance network beyond them, all under one operating model. That means one contract, one point of contact and one consolidated invoice in place of many.

What is the pricing model?

Clear and built to how you buy, with per-declaration and outcome-based options, set out transparently rather than buried in surcharges. We agree the model up front so you can compare it like-for-like and budget against it.

How do we measure your performance?

Against defined SLAs and a KPI framework agreed with you, backed by performance data, exception reports and regular business reviews. You get the numbers to benchmark us, hold us to account and evidence the category to your stakeholders.

Can you cover all our markets?

We operate with our own local teams across Europe, AEO authorised, with an alliance network reaching further, all under one standard and one contract. We will be straight about which markets we cover directly and which we reach through partners, so there are no gaps you discover later.